Malaysia - Agility has announced that two of its facilities, including a logistics hub facility within its first year of operations, have attained Transported Asset Protection Association (TAPA) certification. The logistics hub facility in Bukit Jelutong, Shah Alam and the Finished Goods Hub for Hi-Tech Operations in the Sungai Way Free Industrial Zone in Petaling Jaya attained a warehouse classification level A.
To obtain this certification, Agility adopted the Security Management Framework and implemented processes in accordance with the Freight Security Requirements (FSR) established by TAPA to deliver a level of security that boosts consumer confidence. These facilities are also Quality Management Standard (ISO9001:2008) certified.
”Security during transit and storage is pertinent to customer satisfaction and Agility is intensely devoted to providing its customers with service that exceeds their expectations. The implementation of new security systems and stricter policies in regards to security will assure customers that we are working hard to provide safe, secure and reliable logistics solutions,” stated Mykell Lee, CEO – Malaysia & Singapore.
Commenting on the certification, Mike Gildea, CEO, South East Asia said, “This is in line with our objectives of delivering ongoing continuous improvements in our operating environment in order to offer the highest standards to our customers.”
Agility employs robust management systems subjected to rigorous testing procedures to enhance customer assurance and has adapted security policies that surpass competitor standards and clearly indicates a desire to raise global industry standards for excellence.
“Our accomplished and knowledgeable staff aggressively pursues all opportunities to excel in customer service and exert our position as an industry leader. Providing secure facilities and impeccable customer service creates consumer satisfaction. Attaining this certification demonstrates our commitment to continuous improvement in customer service,” added Mykell Lee.
